Unarmed Security Guards provide a visible and professional security presence without the use of firearms. Their primary role is to deter criminal activity, monitor premises, and respond to any security-related incidents with effective de-escalation tactics. These guards are ideal for low to medium-risk environments where maintaining safety and order is the top priority. 2. Roles and Responsibilities Access Control: Unarmed security guards monitor entrances and exits, checking IDs or badges and controlling visitor access to the premises. Patrol and Surveillance: Guards perform regular patrols of the site on foot or by vehicle, ensuring that all areas are secure. They are trained to recognize and report suspicious behavior or activities. Incident Reporting: In case of emergencies, unarmed guards follow protocol by documenting incidents and coordinating with law enforcement or emergency services when necessary. Customer Service and Support: Unarmed security guards can assist with customer or employee inquiries, providing directions, and maintaining a helpful and approachable demeanor. Emergency Response: Though unarmed, these guards are trained to respond quickly in case of fire alarms, medical emergencies, or other urgent situations, assisting in evacuation or providing first aid until professional responders arrive. 3. Industries Served Corporate Offices: Protecting employees and property, managing access control, and maintaining a secure environment for businesses. Residential Buildings and Communities: Ensuring the safety of residents by monitoring access and providing a visible security presence in gated communities or apartment complexes. Retail Stores and Shopping Malls: Deter shoplifting, manage crowds, and help prevent property damage during busy hours. Healthcare Facilities: Providing support and maintaining order in hospitals, clinics, and other medical facilities. Event Security: Offering crowd control and security at special events such as conferences, sports events, or private gatherings. 4. Training and Certification Unarmed security guards at Public Protection are highly trained in: Conflict Resolution and De-escalation: Handling disputes and potential threats calmly without the need for physical confrontation. First Aid and CPR: Responding to medical emergencies as first responders until medical professionals arrive. Observation and Reporting: Keen attention to detail, ensuring every potential issue is documented and reported accurately. Customer Service Skills: Training in polite, professional interaction with employees, customers, and visitors. 5. Key Benefits of Unarmed Security Cost-Effective: Unarmed security services tend to be more affordable than armed services while still providing a high level of safety and protection. Decreased Liability: Since unarmed guards do not carry weapons, the risks associated with firearms are eliminated, reducing potential liability for the client. Visible Deterrent: The mere presence of uniformed security personnel can significantly deter theft, vandalism, and other criminal activities. Non-Intrusive: Unarmed guards maintain a calm, authoritative presence without creating an intimidating atmosphere, making them suitable for environments like retail, residential areas, and corporate settings. 6. Customized Security Plans Public Protection offers tailored security solutions to fit the specific needs of each client. After conducting a risk assessment, we create a security plan that outlines the number of guards required, patrol routes, and hours of service. 7. Emergency Protocols Unarmed guards are trained to manage a variety of emergency situations, including: Fire alarms and building evacuations. Handling unauthorized access or trespassing. Coordinating with law enforcement or emergency responders during incidents. 8. Technology Integration Unarmed security guards may utilize: Mobile devices or radios for instant communication. Surveillance equipment such as CCTV cameras to monitor and report suspicious activities. Access control systems to track entry and exit, ensuring secure management of the premises. 9. Professionalism and Appearance All Public Protection unarmed guards are well-groomed, wear company-branded uniforms, and maintain a professional demeanor at all times. Their focus is not only on security but also on delivering exceptional customer service to enhance the overall experience for clients and visitors.